superhost
February 28, 2020

How to Become a Superhost on Airbnb: Top Tips to Get You There

If you want to earn true wealth in your lifetime, it’s important to have sources of passive income. No form of passive income can be more valuable than that of real estate. 

Today, getting into real estate money is easier than ever: you just have to embrace the world of Airbnb. Hosting travelers in your apartment, guest home, or vacation house is an amazing way to make lots of money with very little effort.

If you really want your Airbnb dreams to lift off, then you need to put in the work to become a true superhost. The superhost label is given to only a special brand of Airbnb host. How do you become one? 

Read on and we’ll walk you through what you need to know. 

What is an Airbnb Superhost?

Being anointed with the superhost label on Airbnb can make a huge difference in how much success you have on the platform. Superhosts benefit from priority listing space in Airbnb search results, meaning more guests and more profit over the long-run.

There are also smaller perks, like a $100 travel credit and priority with Airbnb customer support staff. You may even get invited to certain Airbnb host events in your area.

Superhost status is awarded to hosts who reach a certain number of requirements set down by the Airbnb platform. In order to hit the coveted status of super, you’ll need to:

  • have hosted a minimum of ten trips
  • maintained a guest response rate between 90% and 100%
  • have a large number of 5-star reviews (80% of your total reviews)
  • never canceled any reservations once made

Without living up to these requirements and expectations, you’ll never be able to achieve superhost status. However, the above requirements don’t have to be impossible to reach.

There are a few simple tips you can integrate to ensure that you meet the standards and soar into your new title of superhost.

Be Honest & Upfront

The hardest area for most people when aiming for superhost status is ensuring they get those five-star reviews in. There’s no one surefire way to guarantee that you’ll get a great review from a guest, after all.

The most important step you can take in ensuring you’ll be positively reviewed is ensuring you’re being as honest, accurate, and upfront as possible about the space you are renting out to travelers.

A bad surprise is always likely to turn a review score down. Even if there are certain unsavory elements to your place (size, shape, the noise outside) if a guest is made aware of these issues prior, they might not think much of them when crafting their review.

Triple-check your listing and make sure all the information there is accurate. Mis-listing even small details, like a certain appliance you have in the space, can be enough to disappoint a potential guest.

Honestly is the best policy. If you set your guests up with the right expectations, it’s easier to follow-through with a five-star experience.

Learn From Your Mistakes

No matter how well prepared you are, eventually, you will get a review that is less than a perfect five-star rating. This can be very frustrating. Instead of getting angry with this guest, it’s better to look at why they were unsatisfied.

Fixing the source of this dissatisfaction can ensure you don’t run into this lower score again in the future. It may be that your space wasn’t up to the cleanliness standards of the guest, or that they felt as if the bed provided wasn’t comfortable. It could be anything.

No matter what the feedback is, try to take it to heart and see if there’s anything you can do to improve the situation before your next guest comes to stay.

Prioritize Fast Responses

The golden rule to keeping guests and the Airbnb powers that be happy? Be a quick responder. 

If you can, it’s a very good idea to respond to a message immediately when you receive it. Yes, that can be difficult if you have another full-time job or hobby that is taking your attention away from the task at hand.

However, it’s far too easy to say that you’ll respond in a few minutes, or later in the day, and then forget entirely. If you leave a customer hanging on the hook like that, they’re likely to get upset.

You’ll have tarnished your super host status in two different ways in one smooth fashion.

If you need to, it might be worth looking into automation services that can help to answer guests the moment they send you a message on the platform. Sending an automated message that you received their query and will reply soon can at least give guests something to hold onto.

It can also ensure that your response rate stays above that all-important 90%. Once you get talking with a guest, try to get the conversation going until they commit to booking a date.

How to Become an Airbnb Superhost

If you’re looking to fully take advantage of the Airbnb platform, you might be curious as to how you can achieve superhost status. The above information can help walk you through everything you need to know about this process.

Need help keeping your property up to five-star standards? Give us a call anytime for assistance.

How to Become a Superhost on Airbnb: Top Tips to Get You There

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